Sales Policy for StyleXSuri

Effective Date: November 23, 2024

At StyleXSuri, we are dedicated to providing an exceptional shopping experience with high-quality products and excellent customer service. By purchasing from our store, you agree to the following terms and conditions outlined in our Sales Policy.

1. Pricing and Payment

  • Prices: All prices listed on our website are in USD and are subject to change without notice. Prices do not include taxes, shipping fees, or other applicable charges, which will be calculated during checkout.
  • Payment Methods: We accept the following payment methods:
    • Credit and debit cards (Visa, MasterCard, American Express, Discover)
    • PayPal
    • Other secure payment options available during checkout
  • Order Confirmation: Once your order is placed, you will receive an email confirmation with the details of your order. This email serves as a receipt and proof of purchase.
  • Payment Processing: By submitting an order, you authorize us to charge your payment method for the total order amount. If payment is declined, we may cancel or hold the order until payment is successfully processed.

2. Order Fulfillment

  • Processing Time: Orders are processed during business days, Monday through Friday. Orders placed after 3:00 PM EST or on weekends/holidays will be processed the next business day.
  • Shipping Time: Delivery times depend on the shipping method selected at checkout. We offer various shipping options, including standard, expedited, and express shipping. Please note that shipping times are estimates and may vary depending on the shipping carrier.
  • Shipping Charges: Shipping charges are calculated based on the weight and destination of your order. You will see the final shipping cost at checkout before confirming your order.
  • Order Changes and Cancellations: Once an order has been placed and payment processed, it cannot be changed or canceled unless it has not yet been processed or shipped. Please contact us immediately if you need to cancel or modify your order.

3. Product Availability and Stock

  • Inventory: We make every effort to ensure that products listed on our website are in stock and available for purchase. However, if an item becomes out of stock after an order is placed, we will notify you and offer the option of selecting a different product, waiting for restock, or receiving a full refund.
  • Substitution: In some cases, we may substitute a product with a similar one of equal or greater value if the original product is unavailable.

4. Sales and Promotions

  • Discounts and Coupons: We offer promotional discounts and coupon codes throughout the year. These offers are valid for a limited time and may have specific terms and conditions. Discounts cannot be combined with other offers unless otherwise stated.
  • Exclusions: Certain products or categories may be excluded from discounts or promotions. Please review the terms of each sale or promotion to ensure your item qualifies for discounts.

5. International Orders

  • Shipping Outside the U.S.: We currently offer international shipping to select countries. International customers are responsible for any customs duties, taxes, or import fees that may apply to their order.
  • Currency: All international orders are processed in USD, and currency exchange rates may apply depending on your bank or payment provider.
  • Customs: Orders shipped outside the United States may be subject to customs inspection and additional charges, which are beyond our control.

6. Return and Refund Policy

  • Returns: For information on how to return an item, please refer to our Return and Refund Policy. To be eligible for a return, products must meet the return conditions specified, including unused and undamaged items.
  • Refunds: Refunds will be processed to the original payment method. Please note that shipping fees are non-refundable unless the return is due to a defective or damaged item.

7. Customer Support

  • Contact Us: If you have any questions regarding our sales policies or need assistance with an order, please feel free to reach out to our customer service team: